Question 1

Absence Management

Accepted Answer

Reduce absence, boost productivity, and enhance employee wellbeing.

We help organisations take control of sickness absence, improving morale, efficiency, and cost savings through a structured, results-driven approach:
 • Clear Absence Policies: Define expectations and ensure consistency across your organisation.
 • Fair and Consistent Application: Support managers in applying policies fairly, reducing disputes and improving employee confidence.
 • Wellbeing initiatives: Advice on health and wellbeing programs that proactively reduce absence and support employees.
 • Return-to-Work Planning: Conduct structured meetings to identify the best ways to manage and prevent future absences.
 • Absence Tracking: Monitor trends to make data-driven decisions that enhance productivity and reduce costs.

Question 2

Disciplinaries & Grievances

Accepted Answer

Ensure fair, timely, and effective workplace investigations.

We help organisations resolve disciplinary and grievance issues efficiently, protecting both your employees and your business. Our structured approach delivers clear outcomes while maintaining fairness and compliance:
 • Thorough Investigations: Conduct impartial and comprehensive investigations to uncover facts and guide decision-making.
 • Timely Resolutions: Ensure processes are completed promptly to minimise disruption and maintain workplace harmony.
 • Expert Recommendations: Provide practical solutions, whether through formal disciplinary action or informal interventions, to improve behaviours, relationships, and ways of working.
 • External Objectivity: Offer independent, experienced support when internal teams lack time, expertise, or impartiality.

With Robinson Grace HR Consultancy, you gain confidence that sensitive issues are handled professionally, consistently, and with measurable impact.

Question 3

Occupational Health Referrals

Accepted Answer

Access expert occupational health support to protect your workforce and maximise productivity.

Through our partnerships with various Occupational Health providers, we provide fast, professional, and solutions-focused occupational health services, including:
 • Health Surveillance & Safety-Critical Medicals: Ensure compliance and employee safety.
 • Needs Assessments & Absence Management: Support employees returning to work or managing ongoing health challenges.
 • Wellbeing & Wellness Programs: Promote health, resilience, and workplace engagement.
 • Diagnostics & Treatments: Access a full range of assessments and interventions.

Our streamlined referral process ensures appointments are booked within 4-7 working days, with pre- and post-consultation support for employers. Detailed reports are delivered promptly, usually within 24 hours.

With a nationwide network of occupational health physicians, counsellors, and physiotherapists, we provide tailored, expert guidance to help your employees thrive, even if you don’t have an in-house occupational health partner.

Question 4

Online Learning

Accepted Answer

Empower your team with engaging, effective, and cost-efficient training.

Our subscription-style online learning hub provides unlimited access to over 140 fully accredited e-learning courses from just £30 per user. Designed to be interactive and memorable, our platform makes training simple while driving real results:
 • Comprehensive Coverage: Courses include equality, diversity & inclusion, people management, GDPR, safeguarding, health & safety, manual handling, team dynamics, and sexual harassment.
 • Flexible & Accessible: Employees can learn anytime, anywhere, at their own pace.
 • Cost-Effective Development: Streamlined access to high-quality training reduces costs while improving compliance and workforce capability.

Transform professional development into a measurable impact on engagement, performance, and workplace culture.

Find out how it works (https://www.robinsongracehr.com/ourservices/online-learning)

Question 5

Outsourced HR Admin

Accepted Answer

Streamline HR operations, stay compliant, and free up time for what really matters.

We provide tailored, day-to-day HR administration and onboarding support available on a retained or flexible, on-demand basis to keep your business organised and compliant.

Whether you’re managing a backlog, staying on top of HR compliance, or simply short on time, our expert team is here to help.

Our Services Include:
 • Drafting employment contracts and conditional offer letters
 • Conducting Right to Work checks and employee referencing
 • Managing onboarding, inductions, and employee records
 • Updating contracts, pay, job titles, and terms & conditions
 • Handling HR inboxes, calendars, recruitment ads, and interview scheduling
 • Setting up and maintaining cost-effective HR software systems

The Benefits of Outsourcing HR Admin:
 • Ensure compliance and protect your business
 • Save time and eliminate administrative bottlenecks
 • Provide a professional, consistent employee experience
 • Replace spreadsheets with a smart, centralised system
 • Access expert support without the cost of in-house hires
 • Gain peace of mind that HR tasks are done correctly

Let us help your business run smoothly. Reduce HR admin stress, stay compliant, and create a seamless employee experience.

Question 6

Pay Benchmarking

Accepted Answer

Stay competitive, ensure fairness, and attract top talent with data-driven pay decisions.

We help organisations benchmark salaries and evaluate roles so you can align pay with the market, maintain internal equity, and motivate your workforce. Our approach gives you the insight to make confident, strategic compensation decisions.

Why It Matters:
 • Stay Competitive: Align salaries with industry standards to attract and retain the best talent.
 • Boost Retention: Ensure employees feel fairly compensated, reducing turnover and increasing loyalty.
 • Promote Internal Equity: Confirm consistent pay for employees in similar roles, avoiding disparities.
 • Enhance Engagement: Transparent and fair pay policies build trust, motivation, and performance.
 • Support Compliance: Use benchmarking to underpin a transparent, legally compliant compensation strategy.

With reliable pay data, you can confidently set compensation strategies, manage performance reviews, and position your organisation effectively in the market.

Benchmarking also uncovers pay gaps, addressing gender, ethnicity, or other disparities, to support equal pay and a more inclusive workplace.

Pay benchmarking doesn’t have to be complex. We make the process clear, actionable, and tailored to your business.

Ready to review your pay structure? Robinson Grace HR Consultancy can guide your pay benchmarking and job evaluation journey to ensure fair, competitive, and transparent compensation.

Question 7

Payroll

Accepted Answer

Simplify payroll, stay compliant, and save time with expert support.

Payroll doesn’t have to be complicated. Whether you’re a small business, a growing organisation, or an established company, our trusted UK payroll partners provide reliable, outsourced solutions to tackle every payroll challenge.

Our Services Deliver:
 • Compliance Confidence: Avoid fines and stay up to date with HMRC regulations.
 • Time Savings: Free your team from complex, time-consuming payroll tasks.
 • Tailored Solutions: Flexible services to suit businesses of all sizes and requirements.
 • Peace of Mind: Accurate, efficient payroll delivered by experienced professionals.

Let us take the stress out of payroll so you can focus on growing your business.

Question 8

Restructuring & Redundancies

Accepted Answer

Navigate organisational change confidently, fairly, and compliantly.

Restructuring and redundancies are challenging for any business. Mistakes in the process can be costly, time-consuming, and damage your reputation. Robinson Grace HR Consultancy provides expert guidance to help you manage change effectively, ensuring legal compliance and minimising risk.

Our Support Includes:
 • Strategic Planning: Guidance on organisational restructuring and role realignment.
 • Consultation & Communication: Support with legal obligations, employee consultation, and transparent communication.
 • Selection & Redeployment: Advise on selection pools, criteria, and alternative employment opportunities.
 • Risk Mitigation: Ensure processes are thorough, fair, and defensible to protect your business.

With our specialist knowledge and hands-on experience, we help you handle these sensitive changes professionally, reducing stress for both employers and employees.

Question 9

TUPE

Accepted Answer

Ensure a smooth, compliant employee transfer and reduce legal risks.

The Transfer of Undertakings (Protection of Employment) regulations (TUPE) protect employees’ terms and conditions during business transfers, outsourcing, or service contract changes. Mismanaging TUPE can result in costly disputes and legal claims for both outgoing and incoming employers.

Our TUPE Services Include:
 • TUPE Assessment: Determine whether TUPE applies and understand its implications.
 • Employee Rights: Advise on statutory and contractual rights, continuity of employment, pay, and leave accrual.
 • Employer Duties: Support outgoing employers with disclosure, consultation, and information obligations.
 • Incoming Employer Support: Guide new employers on announcements, measures, and harmonisation of terms and conditions.
 • Collective Agreements: Advise on the transfer or continuation of existing agreements.

With specialist knowledge and practical experience, we help both transferors and transferees navigate TUPE efficiently, minimising risk and ensuring a positive, compliant transition.

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