See what people are saying about us...

Skittrall Building Contractors are a long established building firm in Swindon who have been HR clients since the start of our journey.  We provide them with a full service outsourced HR Department, providing contracts, policies, Construction Industry returns, telephone support and face to face advice whenever it's needed.

"Louise and Lisa have held our hands on all our HR issues over the past 9 years.  Their support is invaluable and lets us get on with the client focussed part of the business, knowing that we're doing the right things for our staff".

Stephen Skittrall

Skittrall Building Contractors

West Swindon Parish Council is one of a number of Parish Councils that we work with.  During the height of the pandemic, West Swindon Parish Council were in the midst of a TUPE transfer which resulted on a 600% increase in staff numbers (no, that's not a typo - 600%!!).  We guided them through the TUPE and onboarding process, including advising on the Business Transfer agreement.   

"It is much less stressful having someone calm and knowledgeable on this journey with me - so thank you so much for that"

Paula Harrison, Clerk

West Swindon Parish Council

Pickwick Academy Trust engaged Robinson Grace HR Consultancy to act as its HR consultancy a number of years ago, initially managing TUPE transfers for three schools and establishing best practice HR policies & procedures across the new Multi Academy Trust, which was a significant undertaking. Since 2017 I have worked closely with Louise and Lisa who fulfil their roles as trusted HR Advisors cheerfully, with proficiency in organisational skills but also with expert knowledge and understanding when it comes to any matter relating to HR.

"Louise is a first rate team player and a real pleasure to work alongside.  Her skills enable her to manage people in a pragmatic, tactful and sensible manner and her support for me as CEO of Pickwick Academy Trust has been second to none."

Fiona Allen, CEO,

Pickwick Academy Trust

Marlborough College is an independent boarding and day school in Wiltshire, providing exceptional, contemporary education in a beautiful environment, steeped in history.

 

Robinson Grace HR provided invaluable support to kick start a talent management project.  Great diplomacy and tenacity were demonstrated in bringing on board key stakeholders and delivered agreed outputs on time and to a high standard. 

“Louise is an energising and enthusiastic person to work with and blends well professional integrity with approachability.  Highly recommended.”

 

Jane Coope, Director of Human Resources, Marlborough College

VisitWiltshire is the county’s Destination Management Organisation, responsible for marketing Wiltshire to domestic and international markets and for improving Wiltshire’s tourism product. 

 

Our services: Robinson Grace HR Consultancy has worked with VisitWiltshire for 9 years, providinng an outsourced HR department, initially running a TUPE project when they became an independent organisation, and since that time we have supported them throughout a number of key recruitment campaigns, flexible working requests, capability issues and provided a performance management process to facilitate regular proactive review and objective setting.  

“I have worked with Louise on a number of key recruitment and business transformation projects since August 2011.During this time Louise has delivered  expert HR consultancy support of the highest standard. Consistently over-delivering with innovative solutions, and demonstrating a rare ability to cut straight to the heart of an issue. Louise is highly professional and a delight to work with. I can recommend her highly.”

David Andrews, Chief Executive, VisitWiltshire

Brooks Hotels have four properties in the beautiful heritage locations of Bath, Bristol, Edinburgh and Ross on Wye.  Always stylish, but not costing the earth to stay in – Boutique B&B at its best. 

 

Brooks Hotels have worked in partnership with Robinson Grace on organisational design, TUPE transfers, compliance documentation and benefit from their professional HR experience in handling day to day people issues.

The Summerfield Nursing Unit in Cheltenham is a premium, modern purpose built home providing residential, complex nursing and specialist dementia care. 

 

Our Services: Summerfield Nursing moved from Peninsular HR as they were looking for more involved, on site HR support. Over the past 4 years, Robinson Grace HR Consultancy have provided employee relations support, attending and running a number of investigation, disciplinary and grievance meetings including the introduction of a clear and concise staff handbook. Recently, the business was sold and Robinson Grace HR ran the TUPE process, from appointing staff representatives to consultation and due diligence to achieve a smooth transfer to new owners.

“We have been working with Robinson Grace HR since 2011, including a rather tricky takeover and integration of a new unit and have always received excellent professional HR support and employment advice in a timely fashion at a price affordable to a small firm.  We find Louise very personable and friendly and enjoy working with her”. 

 

Andrew Brooks, Director

Brooks Hotels Ltd

“Louise was my company's independent HR Consultant providing outsourced HR support. Her skills in recruitment as well as managing employment, together with tricky disciplinary issues were invaluable to Summerfield over the past two and a half years.

I found Louise to be the ultimate professional who was very good at what she does. I would highly recommend her to anyone who needs professional  outsourced HR services.”

Keith Coghill, MD,

Summerfield Medical Ltd.

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