Home / Case studies

Case studies


VisitWiltshire is the county’s Destination Management Organisation, responsible for marketing Wiltshire to domestic and international markets and for improving Wiltshire’s tourism product.

Our services: Robinson Grace HR Consultancy has worked with VisitWiltshire for 5 years, initially running a TUPE project when they became an independent organisation, and since that time we have supported them throughout a number of recruitment process for key personnel, a flexible working request, a capability issue and provided a performance management process to facilitate regular proactive review and objective setting.  


I have worked with Louise on a number of key recruitment and business transformation projects since August 2011. During this time Louise has delivered HR consultancy support of the highest standard. Consistently over-delivering with innovative solutions, and demonstrating a rare ability to cut straight to the heart of an issue. Louise is highly professional and a delight to work with. I can recommend her highly.”

David Andrews, Chief Executive, VisitWiltshire


dottageThe Summerfield nursing unit


The Summerfield Nursing Unit in Cheltenham is a premium, modern purpose built home providing residential, complex nursing and specialist dementia care. 

Our Services: Summerfield Nursing moved from Peninsular HR as they were looking for more involved, on site HR support. Over the past 4 years, Robinson Grace HR Consultancy have provided employee relations support, attending and running a number of investigation, disciplinary and grievance meetings including the introduction of a clear a concise staff handbook. Recently, the business was sold and Robinson Grace HR ran the TUPE process, from appointing staff representatives to consultation and due diligence to achieve a smooth transfer to new owners.


“Louise was my companies independent, HR Consultant, her skills in recruitment as well as managing employment together with disciplinary issues were invaluable to Summerfield over the past two and a half years. I found Louise to be the ultimate professional who was very good at what she does. I would highly recommend her to anyone who needs professional HR services.”

Keith Coghill MD, Summerfield Medical Ltd.